Reference · in operation
Developed for RST Datentechnik: a CoWorker for incident management.
For this internet provider on the Upper Rhine, it monitors systems, takes fault reports, prioritises by severity, coordinates technicians and keeps customers informed.
- Monitoring
- Fault intake
- Prioritisation
- Technician dispatch
- Customer updates
ResultFaster response, fewer escalations, a support team with room to breathe.



