utxo AG
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AI Phone Assistant · developed for you

Every call answered.

A phone assistant that books appointments, logs requests and escalates urgent calls instantly.

Try the live demo Book an intro call

Live-Demo

Talk to it yourself.

Call our demo practice reception and book an appointment. This is what a conversation sounds like before we tailor the assistant to your business.

Demo environment utxo AG · Practice reception

Uses your microphone. In the demo, speech is processed by OpenAI.

How to try the demo.

Start
Click “Start live demo”.
Call
Press “Anrufen” (call) and allow access to your microphone.
Talk
Talk to it as you would to a reception desk, for example to book an appointment. The demo practice is German-speaking.
Review
Afterwards you see the ticket for the call and the appointment in the calendar.

Please do not share confidential or health-related information in the demo. In customer projects, we choose the speech provider and region together with you.

Privacy notes on the demo

How a call works.

From the first ring to a finished task. No hold music, no phone menu, directly in your systems.

  1. Answer

    Every call is answered.

    With your greeting, around the clock, weekends included.

  2. Listen and ask

    It clarifies the request.

    In a natural voice. It asks follow-up questions until everything is complete.

  3. Handle

    Done during the call.

    It books, moves and cancels appointments directly in your calendar.

  4. Hand over

    Fully prepared for your team.

    Anything a person needs to decide arrives with context. Urgent matters immediately.

Spam filtered outSales calls and wrong numbers no longer cost anyone time.

Existing customers recognisedThrough your CRM it recognises existing customers and links calls to the open case.

Every request as a ticketWho called, what it is about and how urgent it is.

Tailored to your business.

We develop the assistant for your processes and connect it to the systems your team already uses.

Conversation
Greeting, voice and conversation rules to your specification. At the start it tells callers openly that they are speaking with an AI.
Integrations
Appointments in your calendar, requests in your ticket system, existing customers through your CRM. If an interface is missing, we develop it.
Handover
Anything it cannot resolve with confidence goes to your team instead of being guessed.
Fixed price before we start, a pilot in about 30 days

Our own product

Just need a smart answering machine?

Then anruf.guru is the faster option: no conversation, with tickets, appointments and a text message for anything urgent. Available in German.

Open anruf.guru

anruf.guruSet up in 5 minutes

  1. Get a numberWith your local area code.
  2. Turn on call forwardingWith a code on your phone, your number stays.
  3. Messages as ticketsAppointments in Google Calendar, urgent matters by text.

Hosting to your requirements.

Stored in Germany, the EU or on-premise, set per project. Depending on the project, speech and model processing takes place at the provider or in EU regions.

  • Data storage

    To your requirements

    Germany, the EU or on-premise in your environment.

  • Speech and models

    At the provider or in EU regions

    We choose provider and region with you. Processing exclusively in the EU can be agreed on request.

  • GDPR · Art. 28

    Data processing agreement

    Drafted per project for your stack and requirements. No training on your data. Minimal permissions, every action logged.

    More on data processing
The security concept in detail

Which calls should it take over?

30 minutes, no obligation. Bring your most common reasons for calls and we will show you which of them the assistant can handle.

Pick a time directly in the calendar.

Prefer a callback?

business@utxo.ag

We will get back to you within one business day. By submitting, you accept our privacy policy.

Frequently asked questions.

Does it sound like a person?

It speaks in a natural voice and replies in real time, with no phone menu and no hold music. We agree on voice, tone and greeting with you. The best way to judge is to listen for yourself in the live demo above.

Do callers know they are talking to an AI?

Yes. At the start of the call the assistant tells callers they are speaking with an AI. This meets the transparency obligation of the EU AI Act. We agree the exact wording with you.

Does it recognise existing customers?

Yes. Through your connected CRM it recognises existing customers and links the call to the open case. We develop the integration individually for your system.

What happens with urgent calls?

You decide what counts as urgent. When the assistant recognises such a case, it forwards the call to your team or alerts the person in charge immediately. Everything else arrives as a ticket with a summary.

Which systems can it connect to?

Your calendar, your CRM and your ticket system, in other words the software your team already uses. If an interface is missing, we develop it.

How is it different from anruf.guru?

anruf.guru is our own product: an answering machine that takes messages and turns them into tickets, appointments and text messages. It does not hold conversations. The AI Phone Assistant talks to your callers, asks follow-up questions and is developed for your business and connected to your systems.